Makerspace Technical Specialist

Location: Boston, Massachusetts, USA

The Opportunity

AET Labs is a New England area company, which designs and outfits technical labs for the education market. We are currently seeking a professional, energetic and creative individual with a passion for cool technology to provide installation and technical training services for a #1 selling line of 3D printers and other digital fabrication equipment.

The Responsibilities

– Install, set-up and provide training to customers on new equipment at high schools, colleges and universities
– Provide post-sales technical support for new customers
– Work with marketing team to assist in developing applications and use cases for various makerspace equipment
– Conduct technical sales seminars, workshops, training sessions and presentations
– Support outside sales representatives for machine demonstrations or other sales-related activities

The Requirements

Ideal candidates will have the following attributes:
– Excellent presentation skills with professional demeanor
– Good problem-solving skills with an electro-mechanical aptitude
– Previous teaching experience or other work in a fab lab or makerspace
– Understand how to operate/repair 3D printers, laser engravers, CNC machines, 3D scanners, etc.
– High-fluency in CAD/CAM software such as Solidworks or Fusion 360. Experience with Corel or other 3/2D design software a plus
– Good verbal, communication, presentation and phone skills along with a customer-service-oriented and caring attitude
– High-level of proficiency with computers, basic networking and MS Office
– Have the ability to work independently from a home office and travel anywhere in New England
– Have the strength and fitness to work with heavy loads
– Not intimidated by technology and willing to put in the time to learn something new

Additionally, the ideal candidate will reside in the North Shore-Metro Boston area for convenient, occasional travel to our Essex, MA office. However, extensive travel (mostly day trips) will be required to other points throughout New England. Applicants must also possess a valid driver’s license with a clean driving record.

The Reward

– Health insurance
– Retirement plan
– Bonus incentives
– Paid Vacation
– Paid training
– Company vehicle/allowance
– Cell phone/allowance
– Competitive wages ($45k-$65k starting salary)

We are a small, well-established, professional organization, seeking a charismatic individual who believes that hard-work and determination should be rewarded. For an overview of our company and products, please visit our website at

Please submit resume via email to Makerspace Technical Specialist